Customer Care Associate

Ileads Auxiliary Services Private Limited has an opening for a Customer Care Associate based in Dalanwala, Dehradun. Freshers can apply. There are 30 open positions. You can earn up to ₹17,500/month.

Employer’s description

We Are Hiring For Customer Care Executives For Vkyc Role. Candidates Should Be Graduate With Good Communication Skills. Looking For Immediate Joiners. Type : Inbound, Outbound | Languages : English

Who can apply

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English

Salary

The salary for this role is ₹14,000 – ₹17,500 per month.

Day-to-day work

As a Customer Care Associate, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Dalanwala, Dehradun, Uttarakhand
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: Office-based
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ileads Auxiliary Services Private Limited reviews applications regularly.