Customer Care Associate

Join Ileads Auxiliary Services Private Limited as a Customer Care Associate in Dalanwala, Dehradun. No experience? You can still apply. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

In the employer’s words

We Are Hiring For Multiple Profiles Like Cce, Telesales & Customer Support. Looking For Immediate Joiners. Type : Inbound, Outbound | Languages : English

Compensation

Compensation: ₹10,000 – ₹20,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: English, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English
• Someone patient and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Location: Dalanwala, Dehradun, Uttarakhand
• Employment type: Full time
• Work mode: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ileads Auxiliary Services Private Limited today.