Customer Care Associate

Start your next role as a Customer Care Associate with Ileads Auxiliary Services Private Limited in Sector 19 - Gurgaon, Delhi. Salary is up to ₹15,000/month. Freshers can apply. There are 30 open positions.

Note from the employer

Inbound Call Center . Customer Care Job. Type : Domestic, Inbound | Languages : Tamil, Gujarati, Marathi, Bengali, Kannada, Telugu

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, Gujarati, Inbound, Kannada, Marathi, Tamil and Telugu
• No English required
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Gujarati, Marathi, Bengali, Kannada, Telugu
• A polite, patient attitude

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ileads Auxiliary Services Private Limited.