Customer Care Officer

Incredible management Services Pvt Ltd wants to bring on a Customer Care Officer for its Sector 20 - Gurgaon, Delhi team. Salary is up to ₹24,000/month. 10 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Profile - Customer Service | Experience - 6 Months | Location - Udyog Vihar Phase 1 , Gurgaon. | If Anyone Is Interested So , Please Share Your Cv On 9355123892- Hr Jyoti Singh. Languages : Malayalam, Kannada, Malayalam, Kannada

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Kannada and Malayalam
• Good English
• Freshers can apply
• Languages: Malayalam, Kannada, Malayalam, Kannada
• Someone polite and customer-first

Pay and perks

The salary for this role is ₹20,000 – ₹24,000 per month.

Job details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Vacancies: 10
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Incredible management Services Pvt Ltd.