Customer Care Officer

Start your next role as a Customer Care Officer with Yashika Tandon (Sarkkart Industries) in Sector 69 - Noida, Delhi. You can earn up to ₹18,000/month.

Note from the employer

Handling Courier Cases, Return Cases ,And Other Crucial Cases. 1 - 2 Years Experience Compulsory.

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Typing speed and Complaint handling
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Location: Sector 69 - Noida, Delhi, Delhi
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Working hours: 10:00 am - 7:00pm | Monday to Saturday
• Openings: 1
• Job type: Full time

Apply today and take the next step in your career with Yashika Tandon (Sarkkart Industries).