Customer Care Officer

Msa Global Container Lines is looking for a Customer Care Officer to join its team in Jasola, Delhi. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

Employer’s description

Computer Mai Excel ,Ms Word , Suffering,Form Filling ,And Deal With Customer ,No Target ,No Calling ,. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Jasola, Delhi, Delhi
• Employment type: Full time
• Work type: Office-based
• Openings: 10
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Msa Global Container Lines today.