Customer Care Associate

Indo Tech Staffing Solutions is looking for a Customer Care Associate to join its team in Sector 18 - Gurgaon, Delhi. You can earn up to ₹25,000/month. The team is filling 20 vacancies.

Employer’s description

Hiring Customer Care Executive Who Has Experience In Calling To Work In Gurgaon Sector 18 Office In A Day Shift, Need Good Communication Skills For Sure. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English

Day-to-day work

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹21,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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