Customer Care Executive

A new Customer Care Executive role is open at Intact Search, Turbhe, Mumbai. You can earn up to ₹22,000/month. There are 10 open positions.

Note from the employer

Resolving Queries Of Clients On Call And Emails. Regular Day Shift. Type : Domestic, Inbound, Outbound | Marketing

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Marketing
• A calm under pressure, customer-first attitude

Salary and benefits

Compensation: ₹15,000 – ₹22,000 per month.

Roles and responsibilities

In this role, you will:

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Turbhe, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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