Chat Support Executive

Investation Team Private Limited has an opening for a Chat Support Executive based in MG Road - Gurgaon, Delhi. You can earn up to ₹30,000/month. The team is filling 5 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Inbound, Sales, Domestic | Marketing | Languages : Tamil, Tamil, Telugu

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, Inbound, International, Marketing, Outbound, Sales, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Inbound, Sales, Domestic
• Marketing
• Languages: Tamil, Tamil, Telugu
• Someone calm under pressure and customer-first

Salary

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Work location: MG Road - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

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