Chat Process Executive

Ison Xperiences India Private Limited has an opening for a Chat Process Executive based in Sector 16 - Noida, Delhi. There are 20 open positions. Salary is up to ₹25,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and patient

Key responsibilities

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job details

• Work location: Sector 16 - Noida, Delhi, Delhi
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Ison Xperiences India Private Limited.