Chat Process Executive

Ison Xperiences India Private Limited wants to bring on a Chat Process Executive for its Sector 63 - Noida, Delhi team. Freshers can apply. The pay goes up to ₹18,000/month. There are 20 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A polite, calm under pressure attitude

Pay and perks

The salary for this role is ₹13,000 – ₹18,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Ison Xperiences India Private Limited today.