Chat Support Executive

Ison Xperiences India Private Limited is hiring a Chat Support Executive in Sector 62 - Noida, Delhi. The team is filling 20 vacancies. Salary is up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹13,000 – ₹18,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Work mode: Work from office
• Openings: 20
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Ison Xperiences India Private Limited. It takes less than a minute.