Chat Support Executive

Start your next role as a Chat Support Executive with Ison Xperiences India Private Limited in Sector 16 - Noida, Delhi. 25 candidates will be hired for this role. The pay goes up to ₹25,000/month. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Eligibility

• Open to freshers
• Education: Graduate
• Good knowledge of Typing speed, Complaint handling, CRM tools and Verbal communication
• Good English
• Freshers can apply
• You are polite and patient

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Work location: Sector 16 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 25

Interested? Apply now on BetterJobs with your resume — Ison Xperiences India Private Limited reviews applications regularly.