Customer Care Associate

Ison Xperiences India Pvt Ltd is looking for a Customer Care Associate to join its team in Kalali Road, Vadodara. No experience? You can still apply. You can earn up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Job Job. Type : Inbound, Outbound

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Inbound and Outbound
• No English required
• Freshers can apply
• Type: Inbound, Outbound

Compensation

You will be paid ₹16,825 – ₹20,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Kalali Road, Vadodara, Gujarat
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ison Xperiences India Pvt Ltd reviews applications regularly.