Customer Care Associate

Ison Xperiences India Pvt Ltd is looking for a Customer Care Associate to join its team in Vadsar, Vadodara. The team is filling 29 vacancies. You can earn up to ₹17,500/month.

Employer’s description

Hiring For Telecom Customer Service Job Role:Handling Customer Requests, Queries & Complaints Through Inbound/Outbound Calls. Female: Any 9-Hour Shift Between 6 Am To 8 Pm(Including 1-Hour Break) Male: Any 9-Hour Shift Between 12 Pm To 12 Midnight(Including 1-Hour Break). Type : Inbound, Domestic, Outbound

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• No English required
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Someone customer-first and polite

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Salary

You will be paid ₹16,825 – ₹17,500 per month.

Job details

• Job location: Vadsar, Vadodara, Gujarat
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 29
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ison Xperiences India Pvt Ltd.