Customer Care Associate

Join Ison Xperiences India Pvt Ltd as a Customer Care Associate in Kalali Road, Vadodara. There are 30 open positions. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

Job Job Job Job Job. Type : Inbound, Outbound | Languages : Gujarati, Marathi, Hindi, English

What you will do

As a Customer Care Associate, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹16,825 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, Marathi and Outbound
• No English required
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Gujarati, Marathi, Hindi, English
• You are calm under pressure and patient

Job at a glance

• Work location: Kalali Road, Vadodara, Gujarat
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Ison Xperiences India Pvt Ltd.