Customer Care Associate

Staff India Consultancy is hiring a Customer Care Associate in Sayajigunj, Vadodara. There are 30 open positions. Freshers can apply. Salary is up to ₹23,000/month.

Note from the employer

Customer Care Executive. Type : Outbound, Domestic, International, Inbound | Languages : English, Hindi, Gujarati

Pay and perks

The salary for this role is ₹15,000 – ₹23,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, International, Inbound
• Languages: English, Hindi, Gujarati
• You are calm under pressure and customer-first

Job details

• Location: Sayajigunj, Vadodara, Gujarat
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 30

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