Customer Care Associate

Jaipuri Stitch (Jyoti Enterprises) wants to bring on a Customer Care Associate for its Adarsh Nagar, Jaipur team. 2 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹20,000/month.

Note from the employer

Customer Support Executive For Jaipuristitch Responsible For Handling Customer Queries Via Calls, Whatsapp, Chat, Email & Social Media. Duties Include Cod Order Confirmation, Returns/Exchanges, Order Tracking, Courier Coordination, Inventory Support, And Ensuring Smooth Customer Experience Across All E-Commerce Operations. Languages : Hindi, English

What you get

The salary for this role is ₹12,000 – ₹20,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone calm under pressure and patient

Position details

• Work location: Adarsh Nagar, Jaipur, Rajasthan
• Vacancies: 2
• Job type: Full time
• Work type: Work from office
• Interview: 12:00 AM -5:00 PM | Monday to Saturday
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Jaipuri Stitch (Jyoti Enterprises).