Chat Process Executive

A new Chat Process Executive role is open at Jiva Ayurvedic Pharmacy Limited, Mathura Road - Faridabad, Delhi. There are 5 open positions. Freshers can apply. The pay goes up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English, Hindi

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• Someone patient and polite

Job at a glance

• Location: Mathura Road - Faridabad, Delhi, Delhi
• Timings: 11:00 AM - 8:00 PM | 6 days a Week
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Work mode: Work from office

Click Apply to send your profile to Jiva Ayurvedic Pharmacy Limited. It takes less than a minute.