Customer Support Team Leader

Start your next role as a Customer Support Team Leader with Jobistiq Manpower Private Limited in B-1,Block Yamuna Vihar, Delhi. You can earn up to ₹18,000/month. 4 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Fast Joining Directly Call Me - 7982839546. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Active listening and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

What the job involves

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: B-1,Block Yamuna Vihar, Delhi, Delhi
• Employment type: Full time
• Openings: 4
• Interview: 9:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Jobistiq Manpower Private Limited.