Customer Support Team Leader

Join Jublee Dealers Private Limited (Jublee Dealers Pvt Ltd) as a Customer Support Team Leader in Chattarpur, Delhi. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, calm under pressure attitude

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Chattarpur, Delhi, Delhi
• Work mode: Work from office
• Openings: 2
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jublee Dealers Private Limited (Jublee Dealers Pvt Ltd) reviews applications regularly.