Chat Process Executive

Looking for a Chat Process Executive role in Sector 17 - Faridabad, Delhi? Kayakalp Healthcare LLP is hiring now. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

What you will do

As a Chat Process Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, CRM tools, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Position details

• Job location: Sector 17 - Faridabad, Delhi, Delhi
• Openings: 2
• Job type: Full time
• Timings: 9:00 AM - 5:30 PM
• Work type: Work from office
• Interview timings: 10:30 AM - 12:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kayakalp Healthcare LLP today.