Customer Care Coordinator

Krona Liquatech is hiring a Customer Care Coordinator in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹33,000/month. 2 candidates will be hired for this role.

Note from the employer

We Are Looking For A Customer Care Executive With A Sales Mindset To Handle Customer Enquiries, Understand Requirements, Follow Up With Leads And Support The Sales Team In Converting Enquiries Into Orders. More Than 2 Years Experience Compulsory. | Record Management

What you get

You will be paid ₹23,000 – ₹33,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Record Management
• Basic English
• More Than 2 Years Experience Compulsory.
• Record Management
• Someone calm under pressure and patient

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Krona Liquatech today.