Customer Care Coordinator

Looking for a Customer Care Coordinator role in Sector 17 - Gurgaon, Delhi? Speed Air Logistics is hiring now. You can earn up to ₹22,000/month. The team is filling 3 vacancies. Great for first-time job seekers.

Employer’s description

About The Companyspeed Air Logistics Pvt. Ltd. Is An Iso 9001:2015 Certified Logistics And Courier Service Provider Established In 2010. With A Strong Presence Across 25 States & 5 Union Territories, 35+ Branch Offices, And 2500+ Service Locations, We Are Among The Pioneers In Express Distribution And Supply Chain Solutions In India.Headquartered. Languages : Hindi, English

Compensation

Compensation: ₹14,000 – ₹22,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and calm under pressure

What you will do

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Position details

• Work location: Sector 17 - Gurgaon, Delhi, Delhi
• Shift: 10 : 00 AM - 7: 00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Speed Air Logistics today.