Customer Care Coordinator

Oscar plus elevator is hiring a Customer Care Coordinator in Shaheen Bagh, Delhi. Salary is up to ₹16,000/month.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : English, Hindi

What you get

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• You are polite and calm under pressure

Job details

• Location: Shaheen Bagh, Delhi, Delhi
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Oscar plus elevator today.