Customer Care Representative

Join Lazer Hr Solutions as a Customer Care Representative in Malad West, Mumbai. Salary is up to ₹36,000/month. There are 10 open positions.

In the employer’s words

Candidates Must Have Proficiency In English Communication Skills. Key Responsibilities Include Providing Assistance And Resolving Customer Queries Through Inbound Phone Calls For The Voice Process, Handling Inquiries Related To Client Products And Services Efficiently .Night Shift And Uk Shift. 1 - 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Languages: English

Pay and perks

The salary for this role is ₹19,000 – ₹36,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Working hours: 5 Days Rotational | 2 Days Rotational Weekly Off | US and UK Shift
• Vacancies: 10

Ready to start? Upload your resume and apply to Lazer Hr Solutions today.