Customer Care Associate

Wise Owl Investments & Insurance Marketi Ng Private Limited is hiring a Customer Care Associate in Narhe, Pune. 15 candidates will be hired for this role. You can earn up to ₹14,000/month.

Employer’s description

Calling The Customers And Generating The Leads For Insurance. Fixed Salary With Monthly 3000 - 500 Incentives. Graduates And Under Graduates Can Apply. Day Shift From 9.30 -6.30. Type : Outbound, Domestic | Languages : Marathi, Hindi

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Marathi, Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi
• A patient, calm under pressure attitude

Salary and benefits

The salary for this role is ₹12,000 – ₹14,000 per month.

Roles and responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Job details

• Job location: Narhe, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Wise Owl Investments & Insurance Marketi Ng Private Limited.