Customer Care Associate

Ma Shyama Associates is looking for a Customer Care Associate to join its team in Deccan Gymkhana, Pune. No experience? You can still apply. There are 30 open positions. Salary is up to ₹18,000/month.

In the employer’s words

The Credit Card Sales Executive Will Be Engaged In Identifying Potential Customers, Explaining The Features Of Various Credit Card Products, And Persuading Individuals Or Businesses To Purchase These Financial Products. The Role Aims To Achieve Or Exceed Assigned Sales Targets And Ensure High Customer Satisfaction Level. Type : Sales, Outbound | Languages : Marathi, Hindi, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Work location: Deccan Gymkhana, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10.00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 30

Apply today and take the next step in your career with Ma Shyama Associates.