Customer Care Representative

Martin integrity pvt ltd ( Martin logistics) is hiring a Customer Care Representative in Thane, Mumbai. Salary is up to ₹35,000/month. Freshers can apply. There are 20 open positions.

Employer’s description

# Job Description Customer Service Executive (Cse)**Position:** Customer Service Executive**Department:** Customer Support**Experience:** Freshers & Experienced Candidates Welcome### Job Responsibilities:* Handle Customer Queries Through Calls, Emails, And Chat Support.* Provide Accurate Information And Resolve Customer Issues Profession. Type : International, Domestic, Outbound, Sales, Inbound | Languages : English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Domestic, Outbound, Sales, Inbound
• Languages: English

Salary and benefits

Compensation: ₹15,000 – ₹35,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Martin integrity pvt ltd ( Martin logistics) reviews applications regularly.