Chat Support Executive

Md Mursid Ali has an opening for a Chat Support Executive based in Nangloi, Delhi. 10 candidates will be hired for this role. The pay goes up to ₹28,000/month.

Employer’s description

We Are Hiring Female Candidates For Live Streaming And Digital Content Sessions.Candidates Camera Confident Hone Chahiye Aur Communication Skills Achi Honi Chahiye.Live Sessions Me Audience Ke Saath Engage Karna Hoga Aur Professional Environment Maintain Karna Hoga.Company Ki Taraf Se Training Aur Guidance Provide Ki Jayegi.Office Based Job Hai. Languages : Tamil, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Marathi, Punjabi and Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Tamil, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and calm under pressure

Pay and perks

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Nangloi, Delhi, Delhi
• Work mode: Office-based
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Md Mursid Ali.