Customer Care Executive

A new Customer Care Executive role is open at Milestone career, Powai, Mumbai. No experience? You can still apply. The team is filling 25 vacancies. The pay goes up to ₹33,000/month.

Note from the employer

International Bpo Experience/ Fresher To Experience/ 12Th And Graduate Both Can Apply. Languages : English

Key responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹18,000 – ₹33,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and patient

Job details

• Location: Powai, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Working hours: Rotational shifts| Rotational offs
• Openings: 25
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Milestone career.