Customer Care Associate

Mspire Ventures Private Limited has an opening for a Customer Care Associate based in Rohini Sector 17, Delhi. The team is filling 9 vacancies. The pay goes up to ₹20,000/month. Great for first-time job seekers.

In the employer’s words

Customer Support Executive | Tci Express Limited | New Delhi Handle Customer Calls, Shipment Tracking, Query Resolution, Email Support, And Coordination With Internal Teams. Maintain Records And Ensure Customer Satisfaction. Freshers Can Apply. Basic Computer And Communication Skills Required. Salary: 20,000 Gross. Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A customer-first, polite attitude

Salary and benefits

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.

Job at a glance

• Work location: Rohini Sector 17, Delhi, Delhi
• Openings: 9
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Mspire Ventures Private Limited. It takes less than a minute.