Chat Process Executive

A new Chat Process Executive role is open at N.R. Manpower Solution Private Limited, Sector 62 - Noida, Delhi. The pay goes up to ₹16,000/month. The team is filling 17 vacancies.

Note from the employer

A Chat Process Role Involves Text-Based Customer Support. Agents Handle Real-Time Inquiries, Troubleshoot Issues, And Resolve Complaints Via Live Chat Or Messaging Apps. It Requires Excellent Written English, Fast Typing Speed, And The Ability To Multitask Across Several Active. Type : Domestic | Languages : Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi
• Male Only
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Salary and benefits

You will be paid ₹12,000 – ₹16,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 17

If this job suits you, apply now — shortlisted candidates will be contacted by N.R. Manpower Solution Private Limited.