Chat Process Executive

Nimbus Ites Limited Company is hiring a Chat Process Executive in Sector 63 - Noida, Delhi. The pay goes up to ₹18,000/month. 5 candidates will be hired for this role.

Employer’s description

Chat Process Executive. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 5

Apply today and take the next step in your career with Nimbus Ites Limited Company.