Customer Care Executive

Nitin Kumar is looking for a Customer Care Executive to join its team in Airoli, Mumbai. Freshers can apply. You can earn up to ₹35,000/month. There are 10 open positions.

Note from the employer

Handle Inbound Customer Queries And Outbound Calling For Service/Product Offerings.- Explain Product Features, Address Questions, And Guide Customers Through Resolution Or Booking.- Maintain Call Records And Update Customer Details In The System.- 12Th Pass Or Graduate.- Freshers And Experienced Both Welcome. Type : Inbound

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Someone calm under pressure and patient

What you get

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Nitin Kumar.