Customer Care Associate

Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) is looking for a Customer Care Associate to join its team in Sector 58 - Noida, Delhi. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Handle Inbound Calls.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Active listening, Typing speed
• No English required
• Freshers can apply
• Someone customer-first and polite

Salary and benefits

You will be paid ₹13,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Job location: Sector 58 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office

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