Customer Care Associate

Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) is hiring a Customer Care Associate in Sector 58 - Noida, Delhi. The team is filling 30 vacancies. The pay goes up to ₹17,000/month.

Employer’s description

Handle Inbound Calls And Resolve Customer Quires. Type : Inbound

Pay and perks

Compensation: ₹13,000 – ₹17,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Inbound
• No English required
• Freshers can apply
• Type: Inbound
• Someone patient and polite

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Sector 58 - Noida, Delhi, Delhi
• Vacancies: 30
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited).