Chat Support Executive

Offshoot Agency Pvt Ltd is looking for a Chat Support Executive to join its team in Sector 5 - Noida, Delhi. Salary is up to ₹16,000/month. 20 candidates will be hired for this role.

Employer’s description

Job Title: Customer Support Executive (Chat & Email Process)Company: Clix Capitallocation: Noida Sector 5Salary: Up To 17,000 Per Monthjob Responsibilities:Handle Customer Queries Through Chat And Email Channels.Provide Accurate Information And Resolve Customer Concerns Promptly.Maintain High Standards Of Customer Service And Professional. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹12,000 – ₹16,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, polite attitude

Position details

• Work location: Sector 5 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Offshoot Agency Pvt Ltd reviews applications regularly.