Chat Support Executive

Open Mind Services Limited has an opening for a Chat Support Executive based in Sector 49 - Gurgaon, Delhi. Freshers can apply. There are 5 open positions. The pay goes up to ₹23,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Knows About The Products. Languages : Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with English, Hindi
• Male Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are patient and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹20,000 – ₹23,000 per month.

Job at a glance

• Location: Sector 49 - Gurgaon, Delhi, Delhi
• Timings: 9 am to 6 pm with rotational shifts and rotational weekoffs
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Work from office

Click Apply to send your profile to Open Mind Services Limited. It takes less than a minute.