Customer Care Associate

Looking for a Customer Care Associate role in Hauz Khas, Delhi? Open Mind Services Limited is hiring now. Salary is up to ₹22,000/month. No experience? You can still apply. There are 5 open positions.

Employer’s description

Looking For Customer Support Executive Profile For A Blended Process,. Type : Inbound | Languages : English, Hindi

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• A polite, patient attitude

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Position details

• Job location: Hauz Khas, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Open Mind Services Limited.