Customer Care Associate

A new Customer Care Associate role is open at Open Mind Services Limited, Sector 49 - Gurgaon, Delhi. No experience? You can still apply. The pay goes up to ₹20,000/month. 5 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are polite and customer-first

Quick facts

• Job location: Sector 49 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Open Mind Services Limited.