Customer Care Associate

P.P Enterprises is looking for a Customer Care Associate to join its team in Khed Shivapur, Pune. Great for first-time job seekers. You can earn up to ₹22,000/month. The team is filling 30 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound, Domestic, International

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Pay and perks

The salary for this role is ₹17,000 – ₹22,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Domestic, Inbound, International
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, International
• You are patient and calm under pressure

Quick facts

• Work location: Khed Shivapur, Pune, Maharashtra
• Work mode: Office-based
• Openings: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to P.P Enterprises today.