Chat Support Executive

Paramaguru fitness is looking for a Chat Support Executive to join its team in Anna Nagar West, Chennai. Salary is up to ₹20,000/month. The team is filling 10 vacancies.

In the employer’s words

We Are Looking For An Organized And Detail-Oriented Backend Coordinator To Support Our Team. The Candidate Will Be Responsible For Managing Data, Coordinating And Ensuring Smooth Backend Processes. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Anna Nagar West, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Paramaguru fitness today.