Chat Support Executive

Looking for a Chat Support Executive role in Potheri, Chennai? Thaagam Foundation is hiring now. The team is filling 6 vacancies. The pay goes up to ₹15,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Food And Accommodation Is Free. Languages : Telugu, Tamil, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: English, Hindi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Telugu, Tamil, Hindi, English
• A calm under pressure, patient attitude

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Potheri, Chennai, Tamil Nadu
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 12:30 PM - 4:00 PM | Monday to Saturday
• Vacancies: 6
• Job type: Full time

Ready to start? Upload your resume and apply to Thaagam Foundation today.