Customer Care Representative

Looking for a Customer Care Representative role in Thane, Mumbai? Platinumone Business Services Limited is hiring now. Salary is up to ₹29,500/month. 10 candidates will be hired for this role.

In the employer’s words

We Are Looking For A Customer Care Representative To Join Our Team. The Ideal Candidate Should Have Excellent Communication Skills, A Customer-Focused Approach, And The Ability To Resolve Customer Queries Professionally. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Marathi, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Hindi, English

Compensation

Compensation: ₹20,000 – ₹29,500 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Position details

• Location: Thane, Mumbai, Maharashtra
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Platinumone Business Services Limited.