Customer Care Representative

Platinumone Business Services Limited has an opening for a Customer Care Representative based in Thane, Mumbai. The pay goes up to ₹30,000/month. 15 candidates will be hired for this role. Freshers can apply.

Employer’s description

We Are Hiring Experienced Telecallers For A Real Estate Process. Candidates Must Have Good Communication And Convincing Skills, Basic Computer Knowledge, And A Sales-Oriented Approach. Only Experienced Candidates Can Apply. Real Estate Telecalling Experience Will Be Preferred. Type : Inbound, Outbound, Domestic | Languages : Marathi, Hindi, English

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Hindi, English

Compensation

Compensation: ₹18,000 – ₹30,000 per month.

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 15
• Working hours: 10:00 AM - 07:00 PM | Rotational 1 week off
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Platinumone Business Services Limited reviews applications regularly.