Customer Care Representative

Platinumone Business Services Limited is hiring a Customer Care Representative in Thane, Mumbai. You can earn up to ₹20,000/month. There are 5 open positions.

Note from the employer

Good To Excellent English Speaking And Conversational Skills. Minimum 6 Months Bpo Experience.(Freshers With Fluent English) Hsc Qualification Required.Week Off- 6 Days Working.Rotational 1 Week Off (In Between Monday Till Friday).Shift Time: 10Am To 7Pm (Fixed Shift).Salary Depending On Last Drawn And Interview.+(Incentive)Salary C. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Platinumone Business Services Limited reviews applications regularly.