Customer Care Associate

Join Policybazaar Insurance Brokers Private Limited as a Customer Care Associate in Sector 44 - Gurgaon, Delhi. 21 candidates will be hired for this role. You can earn up to ₹28,000/month. No experience? You can still apply.

Employer’s description

Job Role - Customer Service Executive Hr Connect- Kusum Negi Contact No- 8130502496 Or Mail Via Kusumnegi@Policybazaar.Com Location - Gurgaon Sector 44 (Only Walk In Interview) Salary - 2.5Lpa - 4Lpa + Incentives. Languages : English, Hindi, English | Type : International, Domestic

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and International
• Basic English
• Freshers can apply
• Languages: English, Hindi, English
• Type: International, Domestic
• You are customer-first and polite

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹17,000 – ₹28,000 per month, based on skills and experience.

Position details

• Work location: Sector 44 - Gurgaon, Delhi, Delhi
• Vacancies: 21
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Policybazaar Insurance Brokers Private Limited.