Customer Support Specialist

Start your next role as a Customer Support Specialist with Policybazaar Insurance Brokers Private Limited in Sector 44 - Gurgaon, Delhi. There are 30 open positions. The pay goes up to ₹29,000/month. Great for first-time job seekers.

Note from the employer

Evaluate Risks And Determine Appropriate Insurance Coverage For Clients. Design And Implement Policies Tailored To Individual Or Business Needs. Handle Claims And Ensure Timely Settlements While Managing Customer Relationships.

Skills and qualifications

• Open to freshers
• Education: Graduate
• Comfortable with Active listening, Hindi and English, Verbal communication, Typing speed
• Good English
• Freshers can apply
• You are polite and customer-first

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Compensation

Salary: ₹17,000 – ₹29,000 per month, based on skills and experience.

Position details

• Work location: Sector 44 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Policybazaar Insurance Brokers Private Limited. It takes less than a minute.