Chat Support Executive

Looking for a Chat Support Executive role in Sector 18 - Gurgaon, Delhi? Praneet Kaur (Elevate X Solutions) is hiring now. Salary is up to ₹22,000/month. There are 20 open positions. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, polite attitude

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹20,000 – ₹22,000 per month.

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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